Devin Kelley
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Recent activity by Devin Kelley-
VPN - How to Connect Using Global Protect
Step 1: Navigate to the bottom of the taskbar and find the carot icon (the arrow) Step 2: Click on the grey globe and click connect Step 3: Verify the request for signing in to the VPN When y...
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Setting Out of Office (OOO) in Outlook
Steps for Outlook: 1. Select "File" from the top-left corner. 2. Click on the option "Automatic Replies (Out of Office) 3. Enable the Out of Office by selecting the bubble, "Send Automatic Replies...
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Switching Company Data in the Client Portal
There are some instances in which you are working in the Client Portal, and you'll be unable to find the data you are looking for. A potential scenario that this guide seeks to troubleshoot is the ...
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How to use the Windows App – Installing & launching an AVD
If you need to install the Windows app to move forward with this guide, check out the guide here: How to install the Windows App Step 1.) After the app is installed Upon installing the Windows app ...
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How to Install the Windows App
Step 1.) Opening the Microsoft Store Open the Microsoft store on your local desktop. The fastest way to open it if it's not pinned on your taskbar is to press the Start menu, and search it up. Fr...
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Missing Notifications From Outlook or Teams
If you ever suspect that your notifications are missing from your Outlook or Teams apps, there are a couple of ways to go about troubleshooting for this. Option 1: Checking to see if "Focus" mode i...
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Transfers on the RingCentral App
Hello, and welcome to this guide on how to do a warm transfer on the RingCentral desktop application! What is a warm transfer? A warm transfer is a type of transfer one can perform to make the proc...
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Using the Bookmark Bar
Hello and welcome back to this Zendesk guide where we'll discuss the bookmark bar! This guide will be regarding a popular feature that assists tremendously in terms of organization and managing you...
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Accessing Clipboard History
Hello everyone! Welcome to this Zendesk guide in which we discuss using the clipboard! We would like you to introduce a very handy feature that could help when you have a lot of information to co...
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Installing Adobe Pro
Hello, Welcome to this guide of how to install the features of a new Adobe Pro license! The first thing you would like to do, is load up your Adobe app. An easy way to do that, is hit the Windo...