With our new O365 license, we now have a new process for Duo. This guide will help walk you through the options to authenticate yourself with Duo successfully.
Step 1- Log In with MedWatch Email
Step 2- Select to use Cisco Duo to authenticate
Step 3a- Duo Options
Step 3b- Duo Other Options
If you have tried all the steps above and are still experiencing issues, please reach out to the help desk with a ticket at https://medwatch.zendesk.com/hc/en-us or call at 321.249.9166
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